Security Operations Centre as a Service

24/7 managed threat detection and response. Human-led. Always on.

Security Operations Centre as a Service (SOCaaS)

Every organisation must find a way to defend against cyber threats that grow in frequency and sophistication every year. Our SOCaaS delivers continuous monitoring, active threat hunting and rapid incident response as a fully managed service – adapting to your specific environment and risk profile.

Most SOC providers detect a threat and stop there. We detect it, contain it, and if it gets through – we restore everything. Prevention backed by guaranteed recovery. It is the only proposition of its kind.

Too many organisations are managing cyber risk reactively, without the continuous monitoring needed to detect threats before they escalate. The average organisation fails to detect a breach for 146 days. Imagine what could happen to your data in that time.

Proactive threat detection

We detect suspicious activity, actively hunt threats, monitor your environment 24/7 and eliminate threats before they become incidents. UK Government SC-cleared analysts work around the clock: human expertise, not just automated alerts.

Microsoft Sentinel

Our core capability is built on Microsoft Sentinel. A scalable, cloud-native solution providing both security information and event management (SIEM) and security orchestration, automation and response (SOAR). Deployed within your own Microsoft tenant, your data never leaves your environment, and no agents are required across your devices.

For organisations with more complex or mixed technology estates, we also support SentinelOne Singularity XDR: an agent-based endpoint detection and response platform that provides deep visibility across every device.

Speak to our team about which approach is right for your environment.

In-tenant data model

Unlike many SOC providers, our Sentinel offering operates entirely within your Microsoft tenancy. Sensitive data, compliance records and business-critical information stay within your controlled environment at all times, no third-party data transfers, no compliance risk.

When prevention is not enough

No security system is impenetrable. When ransomware gets through, and for 1 in 4 organisations it does, the speed of your recovery determines the scale of the damage.

CiContinuity combines active 24/7 threat monitoring with 40 years of disaster recovery heritage. Immutable, air-gapped backups. Isolated recovery zones. Ship-to-site hardware. UK recovery engineers on standby around the clock. Where other SOC providers hand you a containment report, we hand you back your systems.

Crisis management

Continuous monitoring

Our SC-cleared analysts monitor your digital landscape 24/7, ensuring complete insight into your threat landscape at all times.

Training and awareness

24/7 expert support

Immediate access to our expert team for any threat detection and response questions or incidents, any time of day or night.

Protecting services – 1

Bespoke remediation

We create remediation plans specific to your environment, factoring in solutions such as disabling user accounts or isolating compromised systems.

Backup strategy and planning – 1

Board-ready reports

Clear, comprehensive reports of any incidents that occur, giving you and your board a full view of your organisation’s cyber risk history.

SOCaaS solutions for all your requirements

Without understanding the risks your organisation faces, you can’t protect it. A robust SOCaaS solution gives you the continuous visibility you need to defend against modern cyber threats.

Active threat hunting

We don’t just respond to alerts. We proactively search your environment to ensure no threat slips by undetected.

Alert prioritisation

Not all incidents are equal. We prioritise the most critical threats so your most important systems are always protected first.

Integrated incident response

Containing detected threats, preventing them from spreading, and returning your environment to its pre-attack state.

Frequently Asked Questions

Does SOCaaS replace my internal IT team?

No. Our SOCaaS works alongside your existing IT team, not instead of them. We handle the continuous security monitoring, threat detection and incident response that most internal IT teams simply do not have the capacity or specialist expertise to deliver around the clock. Your IT team stays focused on day-to-day operations while we focus on keeping your environment secure 24/7.

Our SOC analysts monitor your environment continuously, 24 hours a day, 365 days a year. When a threat is detected, our team begins investigation and containment immediately. For critical and high-severity alerts, our target response time is within 30 minutes of detection.

This is where CiContinuity’s DR heritage becomes critical. Unlike most SOC providers who stop at containment, we combine active threat response with immutable, air-gapped backups and a full disaster recovery capability. If ransomware encrypts your systems, we can restore your environment rapidly, minimising downtime and getting your operations back to normal as quickly as possible.

Managed Detection and Response (MDR) and SOCaaS are closely related, but SOCaaS typically represents a broader, more comprehensive service. Where MDR focuses primarily on endpoint detection and response, our SOCaaS covers your entire environment, including cloud workloads, Microsoft 365, network activity and endpoints.

Our SOCaaS is priced on a per-user or per-seat basis and scales with the size of your organisation. Pricing reflects the scope of your environment, the level of monitoring required and any additional services such as disaster recovery or M365 backup. Contact our team for a tailored quote based on your specific requirements.

Ready to protect your organisation from cyber threats?

Get in touch today to find out how our SOCaaS can give you continuous visibility, rapid response and the recovery capability to get back on your feet fast.